Website Mill Steel Company
What We Offer!
- Team oriented environment
- Pet friendly workplace
- Onsite Free Chiropractic care
- MVP Sports Corporate Program
- Supplier Discount Program
- Hands on business experience
- Competitive starting salary
- 401k 25% match on the first 8% contribution to help you start or continue saving towards your retirement goals
- Team oriented environment and more!
- Awarded “National Best & Brightest Companies To Work For” 10 consecutive years running (2010 – 2020)
- Awarded “National Best & Brightest Elite Winner”:
- 2010 – Elite Winner in Recognition & Retention
- 2016 – Elite Winner in Community Initiatives
- 2017 – Elite Winner in Recruitment, Selection & New Employee Orientation
- 2020 – Elite Winner in Communication & Shared Vision
Job Description: The Quality Coordinator is responsible for documenting and communicating with our customers on matters surrounding material defects, industry standards and specifications, and environmental documents. This role is key in helping Mill Steel customers resolve all steel related issues.
Roles and Responsibilities:
- Promptly answer and delegate qualitysupport@millsteel.com emails
- Help provide solutions to customer problems
- Communicate with production personnel on customer related concerns
- Log customer concerns with detailed information and documentation
- Review finished goods on hold
- Assist the credit department in managing unauthorized debits
- Coordinate customer visits with our metallurgists
- On-site customer visits for issues
- Work with production team on quality calls
- Quarantine suspect inventory
- Work with vendor quality personnel on material to be claimed back to suppliers
- Understand and be able to provide customers with PPAP’s, IMDS, Conflict Minerals, and Certificate of Origin documents
- Review and analyze data pertaining to issues reported from customers and production to find trends to develop improvement projects
- Write root cause analysis and corrective actions
- Participate as a team auditor for MPA’s
What you will have…
- Bachelors Degree in Supply Chain Management/Fulfillment or other related business degree.
- Must have demonstrated high performance in problem solving, multitasking, teamwork and effective prioritization skills
- Should have strong attention to detail
- Excellent verbal and writing communication skills
- Strong Organizational Skills
- Sense of humor!
Mill Steel Company is a family owned, Flat-Rolled Steel Service Center founded in 1959. The company’s success has been driven by its long-term status as a preferred supplier of high-quality steel to automakers and their suppliers across North America as well as customers in the appliance, agricultural equipment, homebuilding and office furniture industries. Mill Steel has production facilities in Grand Rapids and Melvindale, Michigan, Birmingham, Alabama, Jeffersonville, Indiana, Houston, Texas and the newest location, Mansfield, Ohio. Our main corporate headquarters is in Grand Rapids, Michigan.
This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.